by Judy Rathwell | Nov 7, 2023 | Adaptability, Communication, Influence, Positive Feedback, Recognition, Respectful Workplace, Trust
7 ways to earn your employees’ trust Employees are sensitive creatures, and one of the quickest things they pick up on is whether or not their boss trusts them. Trust is a critical element for a healthy workgroup and company. Without it, morale and productivity...
by Judy Rathwell | Oct 24, 2023 | Change Management, Communication, Decision-making, Trust
6 things to consider before you delegate work The best leaders are masters at delegation. Why? They know how to empower their teams to get work done. But it’s not only about getting work done or knowing how to share tasks in the best way. It’s also about creating an...
by Judy Rathwell | Oct 10, 2023 | Active Listening, Communication, Engagement, Feelings
5 Steps to engage the heart and mind in a conversation As a leader, you will navigate a business landscape demanding speed, adaptability, and courage. You’re faced with balancing swift decision-making with a need to initiate and engage in discussions on vital...
by Judy Rathwell | Sep 8, 2023 | Adaptability, Communication, Engagement, Feelings, Recognition, Respectful Workplace
how leading with emotional intelligence drives engagement When emotions run high, it may be tempting for leaders to want their teams to discard their feelings at the door, focusing on the work at hand. But attempting to create a feelings-free workplace is never the...
by Judy Rathwell | Aug 8, 2023 | Adaptability, Communication, Decision-making, Executive Leadership, Influence, Trust
10 Characteristics of a good leader No matter how much or how quickly the world changes — how automated or disrupted work and life become — one fact remains: outstanding leaders create a positive path forward for us all. But what does good leadership really look...
by Judy Rathwell | Jul 26, 2023 | Active Listening, Communication, Conflict, Decision-making, Setting Expectations
managers spend 4hrs a week dealing with conflict A new report by Meyers-Briggs, Conflict at Work, reveals that managers spend an average of four hours each week dealing with employee conflict. The research investigates how people in the workplace see conflict today...