I like to keep this change model (see link below) by my desk to help remind me how important the balance of communication is when rolling out change.  The model covers 6 key steps needed for successful change leadership in your organization:

  1. A Case for Change
  2. Vision
  3. Skills
  4. Incentives
  5. Resources
  6. Action Plan 

If you leave out any of these steps, you will likely encounter resistance to the change.  For a closer look…