Many of us have those very talented friends and colleagues that are always being pursued by other organizations  – Some leave; some don’t.  Companies are often taken by surprise when the announcement comes that someone they idolized leaves for another opportunity.

In asking those that leave, many of these have rung true….“As you reflect upon the past few years, what missed opportunities did they have to retain you?”  

  1. Believe a paycheck is a retention tool. A paycheck, alone, won’t make someone stay.
  2. Act like retention is only HR’s job.  People don’t quit their company, they quit their managers and colleagues.  Retention is everyone’s job.
  3. Think you know what’s best for your employee’s career.  Employees, too, should have a say in how their career develops.
  4. Ignore the importance of culture.  If organizational values only exist on a fancy wall poster, culture isn’t being minded.
  5. Not offer professional development.  Learning doesn’t have to be fancy or expensive.  It just needs to happen.
  6. Fail to develop career paths. Career growth doesn’t mean climbing the corporate ladder.  It means helping people feel like they’re progressing in their profession.
  7. Don’t tell people they matter. Employees need to feel like they count.  Small things add up.
  8. Ignore the little things.  Every employer knows your birthday, start date, and other odds and ends about you.   If they don’t use this personal information to make you feel valued, they’re missing out on easy opportunities to engage you.
  9. Fail to keep pace with workforce trends.  If software is outdated, the dress code doesn’t make sense, and there’s not a lot of focus on the workplace experience, then your business needs to catch up with the rest of the world and develop modern workforce practices.
  10. Treat your top talent like everyone else.  If you’ve got superstars, they deserve superstar treatment.  (Not diva treatment, they just need special attention so they’re developed for future opportunities.)

We know that work is a relationship between an employer (and leader) and an employee.  For any relationship to work, both have to be committed and put their best foot forward.

List first seen in a blog post from Lead Star, September 2019